How do you get paid faster after delivery?

Where the days go

A load delivers on Tuesday. The driver keeps the signed BOL in the cab until the end of the trip. It reaches the office on Friday, gets scanned on Monday, and someone in billing matches it against the rate confirmation. A reference number is missing, so they email the customer. The invoice goes out weeks after the freight arrived.

Every one of those days is your money sitting with the customer.

Capture proof at the dock

Make proof of delivery part of the Delivered milestone. The driver takes a photo of the signed BOL, notes any damage or shortage, and gets the signature on the spot. It goes straight into the load record. Delivered is not complete until the POD is there.

Build the invoice before the load moves

Invoices bounce because something is wrong: a missing PO, a rate that does not match, detention nobody agreed. Fix that at intake. If the load record already holds the references, the agreed rate and the billing terms before the load is planned, the invoice is ready the moment the POD arrives.

Then match the POD, the rate confirmation and any detention log automatically. Clean loads go out the same day. Only loads with a mismatch need a person.

Watch the queue

Keep one list of delivered loads that are not yet invoiced, with the reason beside each. Review it every day. Track the days from delivery to invoice and from invoice to payment, by customer. The first number is yours to fix. The second becomes a clear conversation once the first is clean. Customers who get a correct invoice the day after delivery have far fewer reasons to hold it.